Q1: How can I get technical support?
A1: We treasure every customer that shake hands with our Visual World. We offer you TEAMVIEWER help by Online Video and can send professional engineer to your city to offer on-site guide.
Q2: What about your service?
A2: We can offer a complete LED design solution for your LED project before confirming the order.
We can instruct you how to use, configure your LED display, and do some maintenance with spare parts. Also, we can send professional engineer to your city to offer on-site guide and offer training. Mostly, our LED display do not have big problems within warranty time.
Q3: How to operate and use it?
A3: It can by controlled by PC and Smartphone very easily.
Welcome to inquiry for more information. We provide video guidance and remote assistance.
Q4: Are you a manufacturer or a trading company? Do you have your own factory and R&D team?
A4: We are a leading LED display manufacturer with over 10 years of experience, boasting a modern production facility and a professional R&D team. This ensures direct control over product quality, cost, and production cycle, enabling us to provide our customers with the most competitive prices and reliable OEM/ODM services.
Q5: What is the minimum order quantity (MOQ)? Do you support sample orders?
A5: We understand the need for new customers to test products. We support sample orders, with an MOQ typically of one standard carton or one minimum order unit.
For bulk orders, we offer more competitive pricing. Specific MOQs are negotiable based on product model.
